The Physiotherapist position plays a fundamental role as part of Humanity Health Group and with Generation Care. Generation Care is a part of Humanity Health Group family of brands. The primary purpose of this position is to deliver quality and person-centred allied health care to improve the health and wellbeing of older Australians. This position works with a mobile team, based in Melbourne, as well as with colleagues throughout Australia.
The Physiotherapist will strive to provide sound assessment and therapeutic intervention services with a patient centred focus within the community. The Physiotherapist will work with clients, case managers and families to ensure quality health care is delivered to older Australians.

POSITION ACCOUNTABILITIES / RESPONSIBILITIES

Quality
• Deliver exceptional evidence-based assessments and interventions to older Australians to establish a clear pathway towards goal attainment
• Responsible for providing outcomes which are person-specific and measurable.
• Ensure interventions are appropriate, accurate and documented with set KPI and timeframes.
• Establish services within agreed service level agreement (SLA) timeframes
• Commit to identifying needs and opportunities to support positive client outcomes
People
• Support colleagues within Generation Care and promote/attract higher calibre allied health professionals to join Generation Care and Humanity Health Group.
• Work with the Generation Care Team to strengthen supportive team environment and culture
Growth
• Attend, engage, and participate in relevant meetings to contribute to the growth of the Generation Care brand
• Converse with clients, facilities, and communities to allow easily accessible services to older Australians
• Promote our services to create repeat referrals and new customer opportunities
Performance
• Contribute to providing efficient and timely services as required by SLA timeframes as outlined in the clinician handbook
• Liaise with managers regarding your progress towards service delivery targets as outlined in clinician handbook
• Communicate with key stakeholders on behalf of Generation Care to allow for consistent flow or information exchange and service referrals.
• Complete tasks within any internal and external key performance indicators
• Identify risks to meeting key performance indicators and manage the risk in conjunction with relevant stakeholders

CORE REQUIREMENTS

• Able to liaise with key stakeholders at all levels including both internal and external stakeholders
• Perform to the best of your abilities and knowledge, the duties associated with your position and such other duties as are assigned to you
• Act in the best interests of; and use all reasonable efforts to promote the interests of Humanity Health Group

OUR VALUES

As part of Humanity Health Group, it is essential for all employees to live our values of…
• People – we intentionally put people first
• Quality – what we do, we do well.
• Results – Our clients’ successes are our greatest achievements.
• Integrity – We treat people with respect.
• Innovation – We are constantly developing new ideas and approaches.

KEY ATTRIBUTES

Key attributes can be recognised as important qualities and elements amongst an establishment/organisation. Key attributes are distinct characteristics which are highly valued and desired amongst all Humanity Health Group staff.
As part of the position of Physiotherapist at Generation Care within the Humanity Health Group, it is necessary for all employees to possess the following key attributes:
Results Focus
• Accuracy and attention to detail.
• The capacity to work autonomously, be approachable and work as part of a team.
• Demonstrated ability to multi-task within a high demand work area.
• High level of customer service focus.
Change Agility
• Ability to manage conversations with individuals that may have different ability levels.
• Lateral thinking skills.
• Ability to show initiative.
• Work with insight, flexibility, and confidence in response to changing and at times challenging circumstances.
Continuous Improvement & Innovation

• Able to receive, provide and act on feedback appropriately.
Communication
• Reinforces the vision that inspires others.
• Communicates in a clear, concise & appropriate manner, with candour, openness, honesty & respect.
• Engages in debate and discussion and collaborates with colleagues.
• Share’s information, skills and knowledge openly, as appropriate.
• Develops and maintains effective relationships.

POSITION SPECIFIC REQUIREMENTS

Essential
• Qualifications as a Physiotherapist
• Full and unrestricted APRHA registration.
• Clear & Current National Crime Check
• High-level of adaptive communication skills both verbal and written
• Maintaining dignity and respect through use of inclusive, accessible, and sensitive language.
• Ability to work efficiently, manage conflicting priorities and demonstrate exceptional time management skills
• Ability to build rapport quickly and maintain positive relationships with internal/external key stakeholders
• An understanding of the principles of confidentiality and privacy
• Intermediate to advanced computer literacy skills across all Microsoft Suite/Office Programs and ability to work across different computer systems to complete work tasks
• Able to foster a culture that is approachable and which respects empowerment
• Drivers license and access to a vehicle

Desirable
• Experience working within the community
• Experience or interest working with older Australians.