OPEN API – ATS Job Posting Integration Guide

This document outlines how Applicant Tracking Systems (ATS) can integrate with the hopstep API to publish job listings. hopstep is a healthcare and aged care recruitment platform that allows providers to distribute jobs to qualified healthcare candidates.

 Authentication

All requests to the hopstep API must include an API key.

Authorization: Bearer {API_KEY}

Content-Type: application/json

1. Integration Overview

ATS platforms can integrate with hopstep by sending job listing data via the hopstep API.

The typical workflow is:

  1. Client creates a job inside their ATS
  2. ATS sends the job data to hopstep
  3. The job appears on hopstep
  4. Candidates view the job on hopstep
  5. Candidates click Apply
  6. The candidate is redirected back to the ATS application form

This means the ATS maintains full control of the application workflow.

2. Authentication

All requests to the hopstep API must include an API key.

Headers

Authorization: Bearer {API_KEY}
Content-Type: application/json

API keys are provided by the hopstep integrations team.

3. Provider & Facility IDs

Each organisation using hopstep has a Provider ID.

Each job location is represented by a Facility ID.

These IDs must be included when creating job listings.

Example

providerId: f9dda16b-4d42-4b63-9455-3ffd49ac8738
facilityId: cbb456a2-787c-4f54-a8d6-96361736ce74

A provider may have multiple facilities.

Facility IDs are issued by hopstep during onboarding.

4. Job Categories (Required)

Before publishing jobs, hopstep must provide the ATS with the list of supported job categories.

These categories must be mapped in the ATS system.

Example Categories

Registered Nurse
Enrolled Nurse
Personal Care Worker
Aged Care Assistant
Support Worker
Disability Support Worker
Cleaner
Kitchen / Catering
Administration
Allied Health

The ATS should send the category name or category ID with each job.

If categories are not mapped correctly, jobs may not appear in the correct section on hopstep.

The hopstep team will provide the official category list during integration setup.

5. Create Job Endpoint

Endpoint

POST /api/jobs

Example Request

{
  “title”: “Aged Care Assistant”,
  “description”: “We are seeking an experienced Aged Care Support Worker to provide compassionate care to our elderly residents.”,
  “providerId”: “f9dda16b-4d42-4b63-9455-3ffd49ac8738”,
  “facilityId”: “cbb456a2-787c-4f54-a8d6-96361736ce74”,
  “category”: “Aged Care Assistant”,
  “workTypes”: [
    “FULL_TIME”
  ],
  “salaryMin”: 30,
  “salaryMax”: 35,
  “salaryType”: “HOURLY”,
  “location”: {
    “suburb”: “Richmond”,
    “state”: “VIC”,
    “postcode”: “3121”
  },
  “applyUrl”: “https://clientats.com/jobs/123/apply”
}

6. Update Job

PUT /api/jobs/{jobId}

Used to update an existing job.

Example:

{
  “salaryMax”: 37,
  “status”: “ACTIVE”
}

7. Delete / Expire Job

Endpoint

DELETE /api/jobs/{jobId}

Removes the job from hopstep.

8. Work Types

Supported values:

FULL_TIME
PART_TIME
CASUAL
CONTRACT
VOLUNTEER

Tip: Check our ATS partner list here for your ATS platform. Click here.

9. Job Status

ACTIVE
PENDING
EXPIRED
CLOSED

10. Application Flow

hopstep typically uses redirect applications.
When a candidate clicks Apply, they are redirected to the ATS application page.
Example:
applyUrl: https://ats-provider.com/jobs/123/apply
This ensures:
• applications remain inside the ATS
• no duplicate candidate records
• the client keeps their existing workflow

11. Integration Steps

Typical setup process:
1. ATS contacts hopstep
2. hopstep provides:
o API Key
o Provider ID
o Facility IDs
o Category list
3. ATS maps hopstep categories
4. ATS sends test job
5. hopstep validates job display
6. Integration goes live

12. Support

For integration support please contact:
hopstep integrations team.

📧 andy@hopstep.com
🌐 https://hopstep.com

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